Shipping policy

Shipping Policy

Copper City Card Company carefully packages orders to help ensure your trading cards and collectibles arrive safely.

Processing Time
Orders are typically processed and shipped within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays may be processed on the next business day.

Shipping Method & Cost
Shipping rates are calculated at checkout based on the destination, package weight, and available shipping service. A small handling charge may be included to help cover protective packaging and shipping materials.

Our standard shipping method is USPS Ground Advantage unless another shipping method is specifically offered or selected at checkout.

Packaging
Raw trading cards are packaged using appropriate protective materials, which may include penny sleeves, top loaders or other rigid protection, resealable bags, protective mailers, and additional reinforcement as appropriate for the order.

Graded cards, sealed products, and higher-value orders may receive additional packaging and protection.

Tracking
Tracking information will be provided when included with the shipping service used. Tracking updates are provided by the shipping carrier and may take time to appear after a shipping label is created.

Delivery Estimates
Delivery dates shown at checkout or provided by the shipping carrier are estimates and are not guaranteed by Copper City Card Company. Carrier delays caused by weather, holidays, transportation disruptions, or other circumstances outside our control may affect delivery times.

Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an address error before your order has shipped, contact us immediately at support@coppercitycardcompany.com. We cannot guarantee that an address can be changed after an order has entered the shipping process.

Lost or Damaged Shipments
If your order arrives damaged or appears to be lost in transit, please contact us at support@coppercitycardcompany.com with your order number and any relevant photographs or tracking information. We will review the situation and assist with the appropriate next steps, including any available carrier claim.

Please retain the item, shipping container, mailer, and all packaging materials if an order arrives damaged, as they may be required to document shipping damage.

Questions
For questions regarding an order or shipment, contact support@coppercitycardcompany.com